Fintech Financialtechnology Tandemnz

What’s Up With Fintech Integration This 2019?

From purchasing a cup of coffee at your local coffee shop to managing your finances, Fintech is all around us in 2019; think apps like PayPal, Apple Pay, Google Wallet or simply your credit card to make an online purchase. Fintech is everywhere. Is your business leveraging the many new Fintech tools on the market. What is your favourite?

Small Business Automation Tools For 2019 – What Are You Using?

With security breaches becoming a major concern across all enterprises, securing user data has quickly gained quite some attention in the business these days.

Auth0 Authentication & Management System


With security breaches becoming a major concern across all enterprises, securing user data has quickly gained quite some attention in the business these days.

Results Of Automating Business Processes Tandem Nz

Business Process Automation – Challenges, Solutions, Results

In working with clients from various industries – finance, education, vehicle, food, etc. – we have learned what the real values of automating a business process are.

5 Software Development Trends And Why Your Business Should Take Advantage Of Them

5 Software Development Trends Businesses Should Take Advantage

Post-2018, hindsight is always a great thing to lean upon and learn from. So let’s take a look back at the top 5 trends in software development so far.

What is API Integration and Why You Need an API Integration Platform

What is API Integration and Why You Need an API Integration Platform

API, also called Application Program Interface (API) is a set of protocols, routines, and tools required for building the software applications, and finding a relevant API is the initial part of your software development process.

In other words, we can also define API as a software intermediary that allows two applications to interact with each other. API acts as a messenger that delivers your request to the provider and later delivers the response back to you.

In this article, we have elaborated the basics of API which will help you to better understand the need for an API Integration Platform. Points covered are:

1. How do APIs work?

2. What are the types of APIs?

3. APIs for social media marketing

4. Why APIs are Important for you?

  • APIs streamline the process
  • Expand Business with APIs
  • Packaging and Selling your API
  • Build a New Product Using APIs
  • Enhancing Your Product with APIs

5. Take away point

How Do APIs Work?

If you are using any mobile application, the application connects to the Internet and sends data to a server. The server then retrieves all the data and interprets it. Then, the server performs all necessary actions and sends it back to your phone.

The entire process in which the application interprets the data and presents you with the information you wanted in a readable way is called API.

What Are The Types Of APIs?

APIs are either Public or Private.

Public APIs-

Companies like Google, Slack, and Shopify released the APIs for the developers to use. The company also shares the set of input that you can use to achieve certain outputs and for every input, they agree to give an output and the output does not differ in form.

The API in Slack is available to browse and use.

Private APIs-

Private APIs are for the company’s internal use. If a company is using multiple software products, private APIs helps the software to interact with each other.

APIs For Social Media Marketing

All major social media channels have APIs. You can build on them to improve your experience, but it is prohibited to duplicate the company’s core service and sell that as your own software.

  • Sprout Social:

It’s a third party social media management platform. This third party social media management platform allows you to post, comment and like the post on your behalf to your account.

The major advantage of software that is built on social media APIs– You can view the multiple accounts in one place, and at the same time, it has limitation like you can’t schedule an Instagram post to be uploaded on a given day in your absence.

  • Instagram:

Recently, Instagram has started testing third-party API access. It’s partner Sprout, now provides a feature to schedule and publish the images from a separate tool.   

  • Twitter:

The APIs on Twitter allows you to access some points of a public profile. For the basic use of API, you can write a program to search for someone’s username and it’ll return the profile page. You need not approach Twitter website every time you have a request. The API gives access to the program to return the profile page.

Why APIs Are Important For You?

As we have explained earlier, the internet user experience depends on APIs. Instead of accessing four different companies in four different times, you can use one software to access all four companies at the same time.

5 Points Why APIs Are Important For You

  • APIs streamline the process
  • Expand Business with APIs
  • Packaging and Selling your API
  • Build a New Product Using APIs
  • Enhancing Your Product with APIs

APIs Streamline The Process

The best example of APIs helping in streamline the process is Sprout Social Smart Inbox. Previously, you would log in to Facebook and Twitter individually to check the messages, to search or to reply on images or post you were tagged. Now, API has made your life super easy. Through network’s APIs, you can see it all in one view.

Expand Business With APIs

You can expand your business by opening up your API and sharing data. This also enhances your product, brings new users/customers to you, or re-engages users.

Packaging And Selling Your API  

Packaging and selling your API is a great way to establish partnerships with other companies, so, you should consider monetizing your data to know who exactly is using it.

Build a New Product Using APIs

API helps you to offer a new service or app that can be built off the data already being collected. With APIs you don’t need to reinvent, you can directly use the data that’s already being aggregated from new and innovative products and services.

Enhancing Your Product With APIs

API brings a lot of possibilities the enhances the user experience, streamline your processes, or improve operational efficiency. Through APIs, the internal software can interact with mobile applications, as a result,  your salesperson can access all information on the go. It also allows accessing the outside data that helps your users. For an example: accessing of Google’s API to allow users to add appointments to their Google Calendar.

Take Away Points For API Platform

  1. It’s rare for an end-user to directly interact with an API, but a developer works with APIs to create software and apps that act as a wrapper around an API.
  2. API operates as a gate, it keeps unwanted requests out and at the same time, it allows companies to share select information.  
  3. APIs can compile the information and help you create a consolidated view as per your needs.
  4. You can build the business on APIs. Sprout Social is one big example of a software that is built on the API of social media networks.


Tandem NZ API Integration Services


The team of experts in Tandem NZ can help you in identifying qualified 3rd party vendors, and guide you towards the most favourable licensing deals as quickly as possible. For services like advanced API technology, 3rd party integration, please contact us right now.

Business Process Automation Bank Payment Social Media Chat Email

Business Process Automation – The Hottest Thing

Business Process Automation, or BPA, is the hottest structure to hit businesses across industries now.

In fact, according to the research firm, Gleanster, almost 80 per cent of all top-performing companies are driving marketing strategy and cutting down on repetitive and time-consuming tasks by using business automation system. Whether it’s in the form of automated emailers, automated chat responses, automated exchange of information between two APIs, automated communication between your business and any Kiwi bank or IRD, it all works out for the best and is sure to speed up conversions for your business.

Consider this – A potential customer or client contacted you via email or chat (if you use any), but you are not available at the moment. Maybe you’re in a different time zone altogether. In this case, you may be late to respond to the potential buyer. But with an automated system, we can set it up to immediately send an introductory email from you to your potential customer. This makes it appear as if you leapt into action almost immediately upon hearing your customer’s call/message. Leaving them impressed with your speedy service. Whereas, the old-fashioned way of handling everything on your own means that this potential customer would’ve lost interest, forgotten about you, and moved on. You’ve lost a lead right there.


According to a study by Experian Marketing Services, welcome emails have an open rate of nearly 58 per cent. That percentage jumps to 88 per cent if the welcome email is sent within a few seconds. Whereas, promotional emails have an open rate of less than 15 per cent.


A different response can be set up for different scenario depending on what the customer clicks, or the keywords used in the chat system. Each case can be tailor-made to answer a customer’s enquiry as if it were you. And all you had to do is follow the conversations via your phone if you want to. You only have to personally respond when you deem it necessary.

Nearly all big corporations use the automated system – think UBER, pizza orders, online ticket booking – but, business automation isn’t reserved just for big large companies. Small companies with even just about 2-3 employees too, can incorporate automation.

In one of our cases, we found that, in connecting a client with Inland Revenue, we’ve eradicated the need to import spreadsheets between Excel and Google Sheets eight times a day by simply automating this process.

But of course, some tasks simply should not be automated. These include creative thinking, content creation, design process, and most problem-solving material involving complex algorithm, coding, HTML development, and even testing. Human touch is still needed for these aspects of a business in order for it to function properly, and possibly with a certain appeal.

With our experience in this field, Business Process Automation can be done in a very short time, but, it’s okay to start small and expand it in time.

So how is it done?

Most software comes with detailed API documentation, and some, even with examples of how to integrate these APIs. In layman’s terms, “make them talk to each other”.

While in some cases, it is possible to complete API integration within a very short time, in other’s, one may need a higher and more expertise developer in finding a solution – in these cases, the developer may have to rewrite the code before integration.

This is where companies like Tandem NZ steps in, get one of our professional software developers to come up with a solution and fix the issue. Your platform will be stable and with increased efficiency.

What exactly is API?

Let’s break it down to simple terms.

Imagine you stepped into a restaurant, ready to order from the menu, but the kitchen is the “system” where your order is made. So how do you place an order without having to step into the kitchen yourself? Simple. You call upon a waiter who will take your order, head into the kitchen, and come back out with your exact order. That waiter is the link between you and the system. In other words, that waiter is your API.

That is what we specialize in, integrating different APIs – between your business and the other businesses, between your organization and the banking system all over, between your company and IRD. Of course, this also includes integrating other software such as MYOB, XERO, and more into your platform, if that is your business requirement.

Do you want your website to give its users an option to sign up immediately via Facebook or Google? Hence skipping the long process of filling up forms? We can set it up by integrating both side’s APIs and simplifying the registration process.

That sounds simple. Can I do it on my own?

While the answer to that is “yes, you can”, you ought to keep in mind that most APIs nowadays need some security to keep it safe from bugs, crashing and malware. You basically need an API key, which can be bought, but some need to be developed from scratch, which we have the solutions for.

Bpa Infograph


Not all kinds of integration are called API. Depending on their function, they may be named differently, but let’s leave those technical details aside. Their end result is the same – Business Process Automation.

Customer Portal

Integrated ERP – This type of integration typically involves running big organizations. Its automation involves handling Project Management Systems, Human Resource Management Systems, and Employee Management Systems to name them broadly.

Vehicle check

Integrated HPI – This integration helps the user check the registration number of a vehicle and gives them a complete history of its use, past accidents involved in, mileage used, and more.

Online Payroll

Integrated API – This integration enables automatic communication between the company owner and IRD. It can link employees & employers, make payments and send out payslips automatically, and a lot more. It also communicates with all banking systems so the employer can directly make payments.

SAAS Accounting system

Integrated API – Almost similar to Your Payroll above, but the communication is more with IRD platform such as registering the business, filing and paying taxes, filing tax returns directly, assigning tax codes to employees which are then hooked on to IRD’s platform.

Vehicle Check in the Netherlands

Integrated HPI – Vehicle history and ownership check for the Netherlands.

Loyalty apps for POS supplier

Integrated POS – machines for making payment via card.

Besides the above, most of our online work have integrations such as – Bank Payment Express, Social Media Plugins, Live Chat, Address Finder, Graph Plugin, as well as automated, scheduled and triggered email systems.

As a signing off, your business should not end with the customer making a purchase. That is actually just the start. Using BPA, after the first series of welcome emails to make them feel special, staying in touch is also important – whether it is to provide offers or business alerts, showing off new products/services, or just to give them information about your product or service, it all helps as a gentle nudge, a quick reminder. It is as effortless as blinking once the emailer is set up. Any activity or purchase or just an enquiry will trigger the relevant email.

This allows you to keep in touch without remembering to do so, and while making you look like you’re an expert who’s on top of your game.


The probability of selling to an existing customer is 60 to 70 per cent—compared with 5 to 20 per cent for a new prospect, according to the authors of Marketing Metrics.



Tandem NZ can help you to get your business process automated and increase revenue growth by cutting down manual work and processes. Contact us now. For more details on business process automation and web integration services, please visit our site right now.